Terms of service

Welcome to Firecloudcycles. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Company Information

Firecloudcycles
43 Whitecross Road
BS23 1EN
Weston-super-Mare
United Kingdom

Email: contact@firecloudcycles.co.uk
Phone: +44 012-497-50874

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website with the permission of a parent or legal guardian.

You agree to use this website only for lawful purposes.

3. Products and Availability

All products are subject to availability.

We make every effort to ensure that product descriptions, images, and prices are accurate. However, we reserve the right to correct any errors, update information, or discontinue products without prior notice.

4. Pricing and Payment

All prices displayed on our website are shown in the applicable currency and include applicable taxes unless otherwise stated.

Payment must be completed at checkout using one of the secure payment methods available on our website.

Orders will only be processed once payment has been successfully authorised.

5. Order Acceptance

After placing an order, you will receive an order confirmation email acknowledging receipt of your order.

Acceptance of your order occurs only when your order has been dispatched.

We reserve the right to refuse or cancel any order due to:

Product unavailability
Payment issues
Pricing errors
Suspected fraudulent activity

6. Shipping

Handling Time: 1–2 business days
Estimated Delivery Time: 3–4 business days within the United Kingdom

Delivery times are estimates and may vary due to circumstances beyond our control.

7. Returns and Refunds

Customers may request a return within 30 days of receiving their order, subject to our Return & Refund Policy.

Approved returns include:

Free return shipping
No restocking fees

Please refer to our Return & Refund Policy for complete details.

8. Consumer Rights

Nothing in these Terms limits or excludes your statutory rights under the Consumer Rights Act 2015 or any other applicable UK consumer protection legislation.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and website design, is the property of Firecloudcycles or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Firecloudcycles shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products.

Nothing in these Terms excludes liability that cannot legally be excluded under UK law.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Any changes will become effective upon publication on this page.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us: